US Government Wants Answers from Apple in iPhone Slowdown Fiasco

Apple is under fire once again in the United States, as the local government wants answers regarding the company’s iPhone slowdowns taking place on older models with depleted battery cells.

Sen. John Thune, chairman of the Senate Commerce Committee, has sent Apple’s CEO Tim Cook a letter to ask for more information on how the slowdowns took place, as the practice has been heavily criticized by customers and consumer groups and described as planned obsolescence.

A report from the WSJ reveals that Senator Thune “asked how Apple has tracked customer complaints of processing performance and if Apple has explored offering rebates to customers who paid full price for a battery replacement before the company offered discounted rates last month.”

A public response or an official statement from Apple hasn’t been offered just yet, but the discussions are l… (read more)

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Juniya Sankara

Juniya Sankara

A web developer, programmer, Mac OS X fanatic. I also love comic books, sports and I enjoy researching history facts. My role on MacHeat.com is to make sure everything works 24/7.