Reports of a critical bug causing iTunes to delete music from users’ PC have made the rounds lately, with Apple customer James Pinkstone describing the problem in detail on his personal blog.
Pinkstone explained how iTunes deleted no more, no less than 122 GB of music from his computer, with Apple itself confirming the problem shortly after that and even delivering a fix for the app in order to prevent this from happening again for other users.
But this wasn’t the only thing that Apple did after hearing about Pinkstone’s problem.
According to a follow-up to this original post, Apple sent two engineers to Pinkstone’s house to try to determine the cause of the problem and to reproduce it in order to develop a patch that would eventual… (read more)
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